FAQs

I’ve been looking at other course providers. Why should I pick this school? 

Apex Learning isn’t just a course provider—we are a school that redefines education for families and students who refuse to settle. Through our national accreditation, research-proven course design, and powerhouse educators, we offer you the freedom to shape your family’s learning journey without compromising on quality or flexibility.

My student-athlete needs to maintain eligibility requirements. Can Apex Learning do that? 

Yes! Apex Learning is approved by the National Collegiate Athletic Association (NCAA). You can visit our course catalog to view all our NCAA-approved courses or review our approved courses on the NCAA High School Portal using our CEEB code: 481142. 

Other schools don’t have the courses we need. What types does Apex Learning offer?

Apex Learning is proud to offer over 200 courses, meeting the needs of every student.

- Standard courses – Built to national standards across core, world language, and electives.

- Honors courses – Deeper exploration into topics and activities.

- AP courses – Approved by the College Board. Students should work with their local school to schedule corresponding AP exams.

- Credit recovery – Designed for students who need to retake a course.

For students who need supplemental support, we also offer:

- Tutorials – Help with skill and concept mastery. Tutorials are not credit-bearing and do not include a teacher.

Can these credits actually count on my student’s transcript?

Yes. Apex Learning is a trusted educational institution that has provided virtual learning for nearly 30 years. We are fully accredited through Cognia and hold regional accreditation with NWAC and WASC. Our catalog includes NCAA-, University of California–, and College Board–approved courses.  

How soon can my student start? 

We offer rolling enrollment throughout the year with Monday start dates in most cases.   

How will my student know what to take? 

Students enrolled in Apex Learning full-time will receive guidance from their Apex Learning Counselor or Success Coach on their course schedule.  

Students looking to take individual courses should talk to their guidance counselor at their local school to find out which courses are needed to meet graduation requirements. 

How much do courses cost? 

We are committed to transparent pricing across both individual courses and full-time enrollment. Visit our tuition page to browse based on course type. To purchase a course or check if additional materials are required, please visit our course catalog. 

How do we register for those courses? 

If you’re interested in our full-time program, fill out your application here. An enrollment representative will reach out with next steps. 

If you’re interested in individual course(s), visit the course catalog. Choose a course, select your semester option and start date, add to cart and complete the checkout process.  

Are additional materials required? 

Sometimes. Depending on the course, textbooks, novels, hardware, software, or other resources may be required.  

We purchased a course. How do we get started? 

Your student will receive an enrollment email within five days of the course start date selected at the time of purchase. The email will contain login credentials, a link for accessing their accounts, and details about the course’s start and end dates. Course content will become accessible on the start date listed in the email. Students will also receive a welcome email from their teacher within 24 hours of the start date. 

Will my child have a real teacher? 

Yes, each course is asynchronously taught by a real, certified teacher. Our faculty also periodically host live lessons that are optional for students to attend.  

How does my student get help when they have questions? 

Students can message their teachers through the course message center and will receive a reply within one business day. For help in real-time, students can access a highly-qualified, certified teacher through Live Help, which is available Monday through Friday. 

Will my student’s work be graded and returned? 

Yes! Teachers return assignments graded with personalized feedback within 3 business days. If students submit more than 3 assignments at once, teacher feedback may take longer than the typical 3-day turnaround. 

As the parent/guardian, how can I monitor my student’s progress? 

When your student’s enrollments are processed, you will receive an email with login credentials for your guardian account. This account provides access to information such as course information and pacing suggestions, progress and performance data, student activity, teacher information, and a message center. 

What types of assignments will my student complete? 

Students complete a variety of computer-scored work (such as multiple-choice quizzes) and teacher-scored work (such as unit tests). Language courses will include teacher-scored audio assignments. For more detail about the activities in a specific course, please visit our course catalog to view the syllabus for any course. 

Can students retake or resubmit activities or tests for a better score? 

Students should discuss options for retaking any activities with their instructor. 

My student is in a science course. How do they complete labs? 

Our core and honors lab science courses allow students the option to complete dry or wet (hands-on) labs. Each course provides instructions for both options.  

If students opt for wet labs, they will need additional materials. For some of our courses, we partner with Quality Science Labs for custom kits. Please note that Advanced Placement (AP) lab courses will require students to complete hands-on labs. 

How long does each course take to complete? 

Course duration depends on the type of course purchased.

Full-time students must complete courses within the duration of their contract, regardless of course type. 

My student wants to work ahead and finish early. Is that possible? 

Yes. With 24/7 access to the learning platform and no required live sessions, students can work at their own pace and finish anytime before the scheduled end date. Course activities have due dates to help keep students on track, and it is strongly recommended that students complete course activities in order. If students plan to accelerate, they should communicate their plans with their instructor for early test access. 

My student fell behind and didn’t finish the course on time. Can they get an extension?  

Yes, extensions are available for purchase for individual courses. After successful enrollment in a course, an option to purchase an extension is made available in your Order History. Extensions are currently available in 2-week segments. 

What if we need to withdraw? 

If a student needs to withdraw from a course, their guardian may request a withdrawal in writing to support.alvs@edmentum.com. Requests made within the first 14 calendar days from the selected start date are eligible for a partial refund. For more information, please review our policies.