Skip to Main Content
ALVS Policies Header

Policies

As a fully-accredited school, we are committed to providing quality education in a safe and respectful environment. Find important information on enrollment, tuition, grading, academic integrity & more here.

Important Enrollment Information for Individual Courses

For enrollment assistance, call 855-550-2547 to speak with an Apex Learning representative today or e-mail support.alvs@edmentum.com.

Teacher Requests

We are unable to fulfill requests for specific teachers. This is because we carefully manage enrollments to guarantee that students receive the necessary feedback and attention. Our priority is to ensure that teachers are not overloaded, allowing them to provide the best possible support to all students.
 

Refund Policy for Individual Courses

To withdraw from a course, a guardian can begin the withdrawal process by sending a written request to support.alvs@edmentum.com. From purchase to 14 calendar days after the selected start date an enrollment fee of 20% of payment will be collected for any withdrawn courses. Any courses withdrawn after more than 14 calendar days will not be eligible for any refund regardless of circumstances. 
Note: It is the purchaser's responsibility to ensure the home school (where the student attends regularly) accepts the credit for courses purchased.  A refund will not be granted based on a home school's denial of credit. To confirm your student’s eligibility for credit at your local school, you may either call the school counselor or registrar for verbal confirmation, or email them the Course Credit Authorization Form.
 

Plagiarism Policy

To maintain academic integrity, Apex Learning Virtual School requires all work submitted by students to be entirely the result of one’s own effort. Plagiarism will not be tolerated , and teachers will not accept work that is plagiarized. Failure to abide by these rules may result in assignment re-submission, no credit for the assignment, or removal from the course.
 

Extension Policy

Students enrolled on a part-time basis in individual courses receive a maximum of 18 weeks per semester in standard courses and a maximum of 10 weeks for credit recovery courses. If additional time is needed in a standard or credit recovery course, students may purchase an additional 2-week extension for $50.

Students or parents will log into their Apex Learning profile, which can be accessed at the top of this webpage by logging in. From there you will be able to view the courses you have purchased and from there purchase the extension for the course needed.

For full year courses:

 

Course Pause Policy

Students experiencing extenuating circumstances may be eligible for a course pause. Qualifying situations may include medical treatment, bereavement, institutionalization, and environmental emergencies. For more information, please contact us at 855-550-2547 or support.alvs@edmentum.com.

 

Promotional Offers

 

Outschool

Code: APEX2025
Offer: Free Two Months of Outschool membership (a $140 value) with the purchase of an Apex Learning course or semester
Valid: December 2, 2025 through January 31, 2026
Eligible Items: Apex Learning Virtual School courses or semesters listed at https://www.apexlearningvs.com/catalog?catalog=Course
Limits: Courses purchased in a single transaction must be designated for one individual student.
Territory: Offer available globally except where prohibited by law.

Promotional Code Terms & Conditions

These Promotional Code Terms & Conditions (“Promo Terms”) apply only to the promotional code described in the Offer Summary above (the “Promo Code”). By redeeming the Promo Code, you agree to these Promo Terms and our Website Terms of Use  (collectively, the “Site Terms”). Please review our Privacy Policy  to understand how we handle your data. If there is any conflict, these Promo Terms control for this Promo Code.

  1. Eligibility and Redemption: The Promo Code is valid only at https://outschool.com/ for families who have purchased an Apex Learning course or semester. The Promo Code cannot be applied retroactively, is non-transferable, and may not be sold or exchanged. Unless stated otherwise, the Promo Code is limited to one redemption per account and cannot be combined with other offers.
  2. Validity Period: The Promo Code is valid from 12:00 a.m. Central Time on December 2, 2025 through 11:59 p.m. Central Time on January 31, 2026, or while supplies last.
  3. Refunds and Exchanges: There are no refunds or exchanges on the two-month complimentary Outschool membership.
  4. Fraud and Errors: We reserve the right to cancel orders or revoke the Promo Code for suspected fraud or abuse. In case of pricing or system errors, we may cancel affected orders and refund payment.
  5. Modification or Termination: We may modify or terminate the Promo Code at any time, as permitted by law.
  6. Nature of Promo Code: The Promo Code is not a gift card and any unused value is forfeited.
  7. Personal Use: The Promo Code is for personal use and may not be published without our consent.
  8. Governing Law: These Promo Terms are governed by the laws of the State of Minnesota, without regard to conflict of laws principles. Dispute resolution provisions in our Website Terms of Use apply.
  9. Privacy: We process personal data per our Privacy Policy.
  10. Contact: For questions, contact support@outschool.com.

 

 

Policies